Monday, 12 May 2025

WHY RAYNEAU SOUTHERN BRANCH IS WINNING HEARTS – ONE HAPPY CUSTOMER AT A TIME

Let me tell you a story—not just about concrete and steel, but about trust, quality, and people who genuinely care.

It’s 7:45 AM in Vieux Fort. The morning sun glints off the trucks lined up at the Rayneau branch, and the first customers are already stepping inside. Among them is Nickson Albert from Micoud. He’s a man of few words but high standards. When asked why he keeps coming back, he simply says, “The quality of materials is very good, and the service is fast. I never have to wait.”

That’s the kind of experience we aim to create every single day.

We know that in today’s fast-paced world, customers are more empowered and discerning than ever. With countless brands at their fingertips, one bad experience is all it takes to lose them. But one great one? That can turn a visitor into family.

"Quality is remembered long after the price is forgotten.”

We live by that old Gucci family slogan. Because we believe that what our customers buy should always feel worth it.

Take Thomas Faucher from Pierrot, for example. He came to us after a disappointing encounter with another supplier. A friend suggested he give us a try. He did—and he’s never looked back. “I got better results from Rayneau materials,” he shares. “They gave me a better job overall.”

That’s not by accident. At Rayneau, we’ve built a system around Quality Management. It’s more than just checking boxes—it’s a mindset. From the sourcing of our materials to how we serve customers at the counter, we strive to improve constantly, adapt where needed, and eliminate defects before they reach your hands.

That dedication is something Mc Iva Mesidore from Vieux Fort noticed too. “The service is fast and efficient,” he said. “No congestion. I think a delivery service would be helpful for customers without transport—but your aggregates are of great quality. I see your business going places.”

And going places we are.

Behind the scenes in Vieux Fort:
Meet Mr. Alexander George, our branch manager, who ensures every moving part of this operation works like a well-oiled machine. From Ms. Anick Maxwell, our energetic office/sales clerk, to Kevin Remy, and our latest addition, Ms. Amanda Stephen, our concrete plant operators, and the hardworking fleet of drivers, operators, and helpers—it’s a full team effort.

Our Vieux Fort branch pulls double duty:

  • A modern ready-mixed concrete plant that can produce up to 150 cubic meters of concrete per hour, customized to your needs from 3000 psi to 4000 psi.
  • A well-stocked hardware department, offering sand, mixed aggregates, raw and washed pumice, concrete blocks (from 4” to 12”), steel, BRC, plywood, and the mostly affordable cement in the South.Our hours are convenient too:Monday to Friday: 8:00 am - 5:00 pm Saturday: 8:00 am - 12:00 pm

We invite you to stop by and experience the difference for yourself. Call us at 450-3041, or visit one of our other branches in Corinth (450-7247), Monchy (450-7248), Vide Bouteille (450-7246) or Babonneau (450-5759). And don’t forget to check us out our facebook page or our  website

At Rayneau, we don’t just sell products—we build relationships.

#ShopRayneau | #EverythingUnderOneRoof


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