7 Reasons To Shop At Rayneau

RCIP LTD

RCIP Ltd is now a well-known one-stop store, supplying a vast selection of brand names in construction and industrial products, plus numerous services. We believe RCIP Ltd offers the best overall value, period! RCIP Ltd is a retail anomaly. It runs differently and sells differently, and is proud of it. There are competitors on all sides, but no one can mimic RCIP Ltd operations.  From its in-store labels to  contractor financing services, RCIP Ltd sets itself apart from the rest in the retail world.Our success and very existence are dependent on the frequent sales and word-of-mouth recommendations of loyal, satisfied customers. Simply, our mission is all about “….delivering the best quality products and services and constantly ensure service beyond expectation.” On that note, here are 7 reasons as to why you should be shopping with us!.

Reason # 1: Customer Service

Our friendly Customer Service Representatives (CSRs) are always willing to help and their main objective is to assist you the customer as effectively as possible. We are aware that one of the most challenging issues for our CSRs is dealing with different customers - irate customers, offensive customers, and defensive customers. Because of this our CSRs have gone through rigorous training to get them well prepared. They are there to give you the “WOW” shopping experience.If you have any questions or concerns feel free to send us an email or give us a call at 1 758 450 7247, we will do our very best to answer all your questions in as much detail as possible.

Reason # 2: Quality Products

We make it our duty to stock products that have been tested and proven to give the best service to customers. It is for this reason our products are from some of the world’s top brands, like Makita, Hillman, Chemtron, Harris etc.

Reason # 3: Product Knowledge

Our Customer Sales Representatives understand our products’ features and this allows them to present their benefits accurately and persuasively. We know that customers respond to enthusiastic sale representatives who are passionate about their products and eager to share the benefits with. Routinely every week every CSR must choose a product of his/her choice and describe it to his/her co-workers. This form of weekly training keeps our staff well informed about our products.

Reason # 4: Friendly atmosphere

Shopping at RCIP Ltd is like being at home. From the time you enter you are greeted by the warmest of persons – whether it be our greeter or a sales representative you are immediately treated as family. You will, through a few warm exchanges, be lead to your appropriate department.

Reason # 5 Shopping Hours

We have taken your working hours into consideration and have arranged these special opening and closing hours to your advantage.  

Mon – Fri; 7:00am - 6:00pm            Sat – 7:30am – 3:30pm

Sun – 9:00am -1:00pm                    Holidays – 8:00am – 1:00pm

Reason # 6 Local Economy

Shopping at Rayneau Construction & Industrial Products Ltd creates and supports local jobs. Many of the over 50 workers at the store live in communities not far off. Each time you purchase a product or a service on Main Street, you are helping to pay the salary of a friend or neighbor.

Reason # 7 Team Leader Gives Back

Reports show that Rayneau Gajadhar, owner and Team Leader of the company contributes each year to communities, organizations, clubs and schools, through volunteering, in-kind contributions, and/or direct cash donations. That means your purchase of a good or service at a small business is a great way to “pay it forward.” Recently, Mr Gajadhar renovated the Old Immigration department at the Police Headquarters on Bridge Street. Presently potholing is being carried out on the Morne Le Blanc road all in-kind to the residents. 

Rayneau Gajadhar, Team Leader, has made cash donations of over $32,000.00 to towards calypso Improvement, $50,000.00 to the Generation X program, $20,000.00 to the St Lucia Youth Business Trust etc. He has categorically stated that the most important reason for giving tended to be associated with personal satisfaction and fulfillment. The least important reason was direct business benefit.

While concluding this piece I Whats-app a colleague of mine who works in admin:

Me: Give me two reasons why you shop at RCIP Ltd?

Colleague: I always get everything I want.

Me: Hahaha, You playing me? At Rayneau, We’ve got it!

Colleague: Staff is very helpful and goes the extra mile to satisfy.

There is no doubt, every customer who comes in at Rayneau leaves SATISFIED! So start

shopping at Rayneau, NOW.