A Look At The Megastore

FRONT VIEW OF STORE

   Rayneau Construction and Industrial Products Limited (RCIP) is a “one-stop hardware and home improvement store”. RCIP was established in 2012, with the objective of providing customers (residential, commercial, industrial and institutional, both large and small), with a wide range of quality products at competitive prices. At RCIP, we offer quality products for building, renovating, living and playing needs. We cater to customers who are undertaking “do-it-yourself jobs”, home improvement, construction and general building works.



We endeavour to develop a reputation for competitive prices, without any compromise to quality. It is also one of our key goals to expand our product offering and generate growth through emphasis on brand strategy, marketing, innovative product technology and packaging. In order to provide unparalleled service to our customers we will leverage our IT infrastructure, distribution channels, and operations to continue to improve efficiencies whilst reducing costs, with the ultimate aim of passing on these savings to our customers.

  

 

CENTER AISLE IN STORE

The company prides itself with the following principles and values.

 VISION

To become the premier one-stop shop for building and construction products in Saint Lucia.

MISSION

To provide our customers with a diverse range of quality products and services at competitive prices whilst delivering the best customer service experience.

CORE VALUES

RCIP’s values guide the beliefs and performance of our team members on a daily basis. Our values are the cornerstone of our organization’s culture and are critical to our success. RCIP is driven to achieving its vision and mission through six core values, which are as follows:

• ACCOUNTABILITY & TRANSPARENCY

Accepting individual and team responsibility for performance, decisions and actions taken to meet all commitments, in a manner which is honest, open and unambiguous.

• ATTITUDE

Attitude is everything, and frequently, it is contagious. We endeavour to keep a positive attitude at all times. Whether we are serving our customers or working with our team members, we are polite, act responsibly, with integrity.

• EXCELLENCE

Employing high professional standards and striving for continuous improvement in all aspects of our operations.

• MUTUAL RESPECT

Valuing all stakeholders (internal and external) and treating them respectfully.

• OPEN COMMUNICATION

Sharing ideas, opinions and information, honestly and regularly, across all levels of the organization.

• TEAMWORK

Encouraging participation, involvement and respect for the views expressed by others in order to achieve mutually beneficial results.

RCIP features a number of top brands like Makita, Stanley. Miracle Gro, and Hillman. The store is unique in that it is the only one where customers can purchase aggregates at the counter.

 REMEMBER   -  AT RAYNEAU, WE'VE GOT IT!