How do you come up with new business
ideas? Before any
entrepreneur became successful there was a time they did not know what to do.
And then the "Aha" moment happened. How? If you're like Rayneau Gajadhar, inspiration, opportunity and those
magical "Aha!" moments come from a place everyone can access:
everyday life. Before we get in to this "Aha" moment, lets speak to the ongoing Business Month program organized by the Ministry.
The Ministry of Commerce, Business Development, Investment
and Consumer Affairs has designated the month of September to Business Month.
The Ministry is parent to a number of business support organizations including
the National Competiveness and Productivity Council, of which Mr Rayneau
Gajadhar, our team leader is the president. On Thursday 24, September, 2015,
the Council launches its website to the business community. Also throughout the
month a number of activities have been taking place at various venues in the
north of the island.The purpose of the Business month, according to the
Ministry is to “………take the opportunity to educate and advise the business
community and St Lucians on the roles and functions of each of the affiliate
entities.” This year, Business Month runs under the theme “Economic Growth
through Business Support (with focus on youth and women)” A timely reminder of Rayneau's contribution to Youth through the Gen-X and Youth Business Trust Programs.
Rayneau donated $20,000 to this initiative in 2011 |
We at Rayneau
Construction and Industrial Products Ltd and by extension the RG Group of
Companies extend to all businesses – small, medium and large - best of wishes,
an educative Business Month, and hope that the information meted out during the
discussions will bring out creative business ideas in the youth and women
in the business sector.
The RG Group of Companies comprises of the Construction
& Industrial Equipment (CIE) Ltd, RG Quarry (RGQ) Ltd and Rayneau
Construction & Industrial Products (RCIP) Ltd. Each company was founded in
April 1995, January 1999 and December 2012 respectively. Through these three
entities, the group has been able to provide the necessary products and
services to meet the building and construction needs of clients in Saint Lucia
and the region. RG Group of Companies has had its fair share of successes over
the years which have led to a pivotal role in the economic growth of this
country through support to organizations, clubs and individuals alike, not to
forget its mark on the landscape of the country.
$50,000.00 was pumped into this youth program in 2010 |
RCIP Ltd |
In terms of the size, he entered into it one time which is very unusual for people to do because of the size. He entered the market and it was deliberate, because there was a monopoly in St Lucia at the time and that is when Peter & Company had bought over M & C and Sunbilt, which were the main outlets for building materials. So Rayneau saw an opportunity to compete with a monopoly and saw this as a very good avenue. So he decided to go into it, and go into it big. That idea has ballooned into a multi-million dollar business, making him probably the youngest self-made male millionaire on the island.
Everybody that walks through the store will tell you they feel a difference walking through it because of the Customer Service we provide. Mr Gajadhar reiterated, “We need to continuously work against that and what we need to do apart from Customer Service, is to spend time on Customer Experience and create a customer loyalty. So we have two other phases to go within this - Customer Care and Customer Experience. But we must also be able to interact with the customer so that they can feel they are part of what we are doing.”
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