6 Reasons To Make Your Christmas Shopping A Wow Experience With Us!!

There's no getting away from it, Christmas shopping is very much a reality, and whether you're a last minute panic merchant or a well organised prep genius, making the whole experience pleasurable is totally in the spirit of the season.

By the decorations in the store, it’s pretty obvious Christmas is nearing. Before the hectic holidays take over, may we suggest a shopping experience that is simple and timeless?

Store front

Rayneau is poised to deliver an unparalleled holiday shopping experience. We’ve been building capabilities that put us in a strong starting position, including a broad assortment of unique, on-trend merchandise. Our value proposition will be unrivaled, with compelling promotions and an exceptional shopping experience.

Superior Customer Service. Time and time again you have heard that our customer service out-classes any other you can mention. Our customers are our most vital asset. Without them, we would not and could not exist in business. When we satisfy our customers, they not only help us grow by continuing to do business with us, but recommend us to friends and associates.

The Customer Service Representatives (CSR) are famed for their award-winning customer service. They are good listeners, they can identify and anticipate needs, they make customers feel important and appreciated and they give more than expected.  And the beauty of it all is that our CSRs speak to our customers at a level of understanding the customer can comprehend.

We aim to match that service on our soon to be launched website too, with buying guides, videos, full product descriptions and clear images to help you shop.

Gift Packages

Christmas Gift Ideas. Are you searching for Christmas gifts? With our wonderful range of Christmas gift ideas, you need to look no further. Our years of dealing with Christmas shoppers  reveal to us that many customers who come searching for gifts most time are not too clear as to what they actually want for this someone. They spend a lot of time browsing through our departments with no clear gift in mind. This is why our Customer Sales Representatives have meticulously selected a range of gift packages with you in mind to take away the hassle of searching.

Fast checkout. Customers never have to wait in line at Rayneau. They always have a manager overseeing the checkout flow, and if it gets a little busy, they immediately open another register. 

Trust, Integrity and Honesty. Since we began operations in 2012, we’ve established close relationships with our suppliers to make sure we bring you high quality products that you can trust. We deal openly and honestly with our customers, giving them clear and transparent information about our products and services, through our product slides and through our knowledgeable and friendly Customer Service Representatives, to build your trust in us.

Great Product Selection. We stock thousands of products, and a substantial proportion of our stock caters to the construction and industrial industry. Many of the products we sell are from top brands like Makita, Stanley, Bosch, and Mintcraft to mention a few. We work closely with our suppliers to ensure innovation and quality at affordable prices. 

Help Build Communities. Rayneau supports local schools, infrastructure and services.  When you shop with us, you are literally helping to build our communities, and support local organizations and charities. We donate to various individuals and organizations. We receive many donation requests every day and we participate in as many projects and events as possible. Unfortunately we can only fund a portion of the requests submitted.

Without your support, we can’t help many of the local philanthropic agencies that come asking for assistance. With your support, we give back and help local causes, promote local entertainment and all of the special things that make Rayneau a unique and caring community.

Seriously, Rayneau is awesome! Our excellent customer service alone should be enough of a reason to shop with us this Christmas. As you can see however, there is much more to explore!

What’s been YOUR xperience with Rayneau ?

Tell us about it in the comment section.