RCIP Ltd is now a well-known one-stop home improvement store,
supplying a vast selection of brand names in construction and industrial
products, plus numerous services. We believe RCIP Ltd offers the best overall
value, period! RCIP Ltd is a retail anomaly. It runs differently and sells
differently, and is proud of it. There are competitors on all sides, but no one
can mimic RCIP Ltd operations. From its in-store labels to contractor
financing services, RCIP Ltd sets itself apart from the rest in the retail
world. Our success and very existence are dependent on the frequent sales and
word-of-mouth recommendations of loyal, satisfied customers. Simply, our
mission is all about “….delivering the best quality products and services and
constantly ensure service beyond expectation.” On that note, here are 7
reasons as to why you should be shopping with us!.
Reason # 1: Customer Service
Our friendly Customer Service Representatives
(CSRs) are always willing to help and their main objective is to assist you the
customer as effectively as possible. We are aware that one of the most
challenging issues for our CSRs is dealing with different customers - irate
customers, offensive customers, and defensive customers. Because of this our
CSRs have gone through rigorous training to get them well prepared. They are
there to give you the “WOW” shopping experience.If you have any questions or
concerns feel free to send us an email or give us a call at 1 758 450 7247, we
will do our very best to answer all your questions in as much detail as
possible.
Reason # 2: Quality Products
We make it our duty to stock products that have
been tested and proven to give the best service to customers. It is for this
reason our products are from some of the world’s top brands, like Makita,
Hillman, Chemtron, Harris etc.
Reason # 3: Product Knowledge
Our Customer Sales Representatives understand our
products’ features and this allows them to present their benefits accurately
and persuasively. We know that customers respond to enthusiastic sale
representatives who are passionate about their products and eager to share the
benefits. Routinely every week every CSR must choose a product of his/her
choice and describe it to his/her co-workers. This form of weekly training
keeps our staff well informed about our products.
Reason # 4: Friendly atmosphere
Shopping at RCIP Ltd is like being at home. From
the time you enter you are greeted by the warmest of persons – whether it be
our greeter or a sales representative you are immediately treated as family.
You will, through a few warm exchanges, be lead to your appropriate department.
Reason # 5 Shopping Hours
We have taken your working hours into
consideration and have arranged these special opening and closing hours to suit your busy schedule.
Mon – Fri- 7:00am -
6:00pm Sat –
7:30am – 3:30pm
Sun – 9:00am
-1:00pm
Holidays – 8:00am – 1:00pm
Reason # 6 Local Economy
Shopping at Rayneau Construction & Industrial
Products Ltd creates and supports local jobs. Many of the over 50 workers at
the store live in communities not far off. Each time you purchase a product or
a service, you are helping to pay the salary of a friend or
neighbor.
Reason # 7 Team Leader Gives Back
Reports show that Rayneau Gajadhar, owner and Team
Leader of the company contributes each year to communities, organizations,
clubs and schools, through volunteering, in-kind contributions, and/or direct
cash donations. That means your purchase of a good or service at a small
business is a great way to “pay it forward.” Recently, Mr Gajadhar renovated
the Old Immigration Department at the Police Headquarters on Bridge Street. Recently an education package was presented to a student in the Choiseul area where a cheque was presented to him for his tuition at Sir Arthur Lewis Community College for the school year 2015 -2016.
Rayneau Gajadhar, Team Leader, has made numerous cash donations of over $32,000.00 to
towards calypso Improvement, $50,000.00 to the Generation X program, $20,000.00
to the St Lucia Youth Business Trust etc. He has categorically stated that the most
important reason for giving tended to be associated with the personal satisfaction
and fulfillment. The least important reason was direct business benefit.
There is no doubt, every customer who comes in at
Rayneau leaves SATISFIED! So start
shopping at Rayneau, NOW.