With
everything under one roof, Rayneau’s branches in Monchy, Babonneau,
Vide Bouteille, and Corinth are now the most talked about one-stop home
improvement store, supplying a vast selection of brand names in construction
and industrial products, plus numerous services. We are confident that Rayneau offers the best overall value,
period! Our store is a retail anomaly. It runs differently sells
differently, and is proud of it.
There
are competitors on all sides, but no one can mimic our operations. From
its in-store labels to contractor financing services, Rayneau sets itself
apart from the rest in the retail world. Our successes and very existence are
dependent on the frequent sales and word-of-mouth recommendations of loyal,
satisfied customers.
Simply,
our mission is all about “… delivering the best quality products and services and constantly ensuring service beyond
expectation.” On that note, here are 7 reasons why you should be
shopping with us!
Reason # 1: Acme Customer Service
Our
friendly Customer Service Representatives (CSRs) are always willing to help and
their main objective is to assist you the customer as effectively as
possible. We are aware that one of the most challenging issues for our
CSRs is dealing with different customers - irate customers, offensive
customers, and defensive customers. Because of this, our CSRs have gone through
rigorous training to get them well-prepared. They are there to give you the
“WOW!” shopping experience. If you have any questions or concerns feel free to
send us an email or give us a call at 1 758 450 7247, we will do our
very best to answer all your questions in as much detail as possible.
Reason # 2: Quality Products
We
make it our duty to stock products that have been tested and proven to give the
best service to customers. It is for this reason our products are from some of
the world’s top brands, like Makita, Hillman, Chemtron, Harris, Stanley, etc.
Reason # 3: Product Knowledge
Our
Customer Sales Representatives understand our products’ features and this
allows them to present the products’ benefits accurately and persuasively. We
know that customers respond to enthusiastic sales representatives who are
passionate about their products and eager to share the benefits. Routinely
every week every CSR must choose a product of his/her choice and describe it to
his/her co-workers. This form of weekly training keeps our staff well informed
about our products.
Reason # 4: Friendly atmosphere
Shopping
at Rayneau is like being at home – the ambiance says it all. From the time you
enter, you are greeted by the warmest of persons – whether it is our Greeter or
a sales representative, you are immediately treated as family. You will,
through a few warm exchanges, be accompanied to the appropriate department to
find your product(s).
Reason # 5: Convenient Shopping Hours
We
have taken your working hours into consideration and have arranged these
special opening and closing hours to suit your busy schedule.
Opening
Hours: Monday-Friday 7:00am - 6:00pm
Saturdays 7:30am - 3:30pm
Sundays 9:00am - 1:00pm
Holidays 8:00am - 1:00pm
Reason # 6: Support for the Local Economy
Shopping at
Rayneau Construction & Industrial Products Ltd creates and supports local
jobs. Many of the over 100 workers at the stores live in communities not far
off. Each time you purchase a product or a service, you are helping to pay the
salary of a friend or neighbor.
Reason # 7: Team Leader Gives Back Generously
Reports
show that Rayneau Gajadhar, CEO and Team Leader of the company contributes each
year to communities, organizations, clubs, and schools, through volunteering,
in-kind contributions, and/or direct cash donations. That means your purchase
of goods or services at Rayneau is a great way to “pay it forward.”
Over
time, Mr Gajadhar has, among other projects:
- Renovated
the Old Immigration Department at the Police Headquarters on Bridge
Street.
- Presented
education packages to students for furthering their studies
- Made
numerous cash donations of over $32,000.00 towards Calypso Improvement,
- Injected
$50,000.00 to the Generation X program,
- Donated
$20,000.00 to the St Lucia Youth Business Trust
- Facelift
for St Lucia Red Cross Building and Bexon Primary School
- Constructed
a building for the special needs children at the Roblot Combined School
- Paved
the front of Parliament House
He
has categorically stated that the most important reason for his philanthropic
works is associated with personal satisfaction and fulfillment. The least
important reason he stated is direct business benefit.
There
is no doubt, every customer who comes in at Rayneau leaves SATISFIED! So start shopping
at Rayneau.