7 Rézon Pou Vini Achté Koté Rayneau

With everything under one roof, Rayneau branches in Monchy, Babonneau, Vide Bouteille and Corinth is now the most talked about one-stop home improvement store, supplying a vast selection of brand names in construction and industrial products, plus numerous services. We are confident that Rayneau offers the best overall value, period! Our store is a retail anomaly. It runs differently and sells differently, and is proud of it. 

There are competitors on all sides, but no one can mimic our operations. From its in-store labels to contractor financing services, Rayneau sets itself apart from the rest in the retail world. Our success and very existence are dependent on the frequent sales and word-of-mouth recommendations of loyal, satisfied customers. 

Simply, our mission is all about “….delivering the best quality products and services and constantly ensuring service beyond expectation.” On that note, here are 7 reasons as to why you should be shopping with us!

Reason # 1: Acme Customer Service

Our friendly Customer Service Representatives (CSRs) are always willing to help and their main objective is to assist you the customer as effectively as possible. We are aware that one of the most challenging issues for our CSRs is dealing with different customers - irate customers, offensive customers, and defensive customers. Because of this our CSRs have gone through rigorous training to get them well prepared. They are there to give you the “WOW” shopping experience. If you have any questions or concerns feel free to send us an email or give us a call at 1 758 450 7247, we will do our very best to answer all your questions in as much detail as possible.

Reason # 2: Quality Products

We make it our duty to stock products that have been tested and proven to give the best service to customers. It is for this reason our products are from some of the world’s top brands, like Makita, Hillman, Chemtron, Harris, Stanley etc.

Reason # 3: Product Knowledge 

Our Customer Sales Representatives understand our products’ features and this allows them to present their benefits accurately and persuasively. We know that customers respond to enthusiastic sale representatives who are passionate about their products and eager to share the benefits. Routinely every week every CSR must choose a product of his/her choice and describe it to his/her co-workers. This form of weekly training keeps our staff well informed about our products.

Reason # 4: Friendly atmosphere

Shopping at Rayneau is like being at home – the ambience says it all. From the time you enter you are greeted by the warmest of persons – whether it is our greeter or a sales representative, you are immediately treated as family. You will, through a few warm exchanges, be accompanied to the appropriate department to find your product(s).

Reason # 5: Convenient Shopping Hours

We have taken your working hours into consideration and have arranged these special opening and closing hours to suit your busy schedule.  

Opening Hours: Monday-Friday 7:00am - 6:00pm
Saturdays 7:30am - 3:30pm
Sundays 9:00am - 1:00pm
Holidays 8:00am - 1:00pm

Reason # 6:  Support for the Local Economy

Shopping at Rayneau Construction & Industrial Products Ltd creates and supports local jobs. Many of the over 50 workers at the store live in communities not far off. Each time you purchase a product or a service, you are helping to pay the salary of a friend or neighbor.

Reason # 7: Team Leader Gives Back Generously

Reports show that Rayneau Gajadhar, CEO and Team Leader of the company contributes each year to communities, organizations, clubs and schools, through volunteering, in-kind contributions, and/or direct cash donations. That means your purchase of a good or service at Rayneau is a great way to “pay it forward.”

Over time, Mr Gajadhar has, among others:

1. Renovated the Old Immigration Department at the Police Headquarters on Bridge Street.
2. Presented education packages to  students for furthering their studies
3. Made numerous cash donations of over $32,000.00 to towards calypso Improvement,
4. Injected $50,000.00 to the Generation X program,
5. Donated $20,000.00 to the St Lucia Youth Business Trust  
6. Facelift for St Lucia Red Cross Building and Bexon Primary School
7. Constructed a building for the special needs children at the Roblot Combined School

He has categorically stated that the most important reason for giving, tended to be associated with the personal satisfaction and fulfillment. The least important reason he stated is direct business benefit.

There is no doubt, every customer who comes in at Rayneau leaves SATISFIED! So start

shopping at Rayneau.