With everything under one roof, Rayneau branches
in Monchy, Babonneau, Vide Bouteille and Corinth is now the most talked about one-stop
home improvement store, supplying a vast selection of brand names in
construction and industrial products, plus numerous services. We are confident that Rayneau offers the best overall value, period! Our store is a retail anomaly.
It runs differently and sells differently, and is proud of it.
There are
competitors on all sides, but no one can mimic our operations. From its in-store labels to contractor
financing services, Rayneau sets itself apart from the rest in the retail
world. Our success and very existence are dependent on the frequent sales and
word-of-mouth recommendations of loyal, satisfied customers.
Simply, our
mission is all about “….delivering the best quality products and services and
constantly ensuring service beyond expectation.” On that note, here are 7
reasons as to why you should be shopping with us!
Reason # 1: Acme Customer Service
Our friendly Customer Service Representatives
(CSRs) are always willing to help and their main objective is to assist you the
customer as effectively as possible. We are aware that one of the most
challenging issues for our CSRs is dealing with different customers - irate
customers, offensive customers, and defensive customers. Because of this our
CSRs have gone through rigorous training to get them well prepared. They are
there to give you the “WOW” shopping experience. If you have any questions or
concerns feel free to send us an email or give us a call at 1 758 450 7247, we
will do our very best to answer all your questions in as much detail as
possible.
Reason # 2: Quality Products
We make it our duty to stock products that have
been tested and proven to give the best service to customers. It is for this
reason our products are from some of the world’s top brands, like Makita,
Hillman, Chemtron, Harris, Stanley etc.
Reason # 3: Product Knowledge
Our Customer Sales Representatives understand our
products’ features and this allows them to present their benefits accurately
and persuasively. We know that customers respond to enthusiastic sale
representatives who are passionate about their products and eager to share the
benefits. Routinely every week every CSR must choose a product of his/her
choice and describe it to his/her co-workers. This form of weekly training
keeps our staff well informed about our products.
Reason # 4: Friendly atmosphere
Shopping at Rayneau is like being at home – the ambience
says it all. From the time you enter you are greeted by the warmest of persons
– whether it is our greeter or a sales representative, you are immediately
treated as family. You will, through a few warm exchanges, be accompanied to the
appropriate department to find your product(s).
Reason # 5: Convenient Shopping Hours
We have taken your working hours into
consideration and have arranged these special opening and closing hours to suit
your busy schedule.
Opening Hours: Monday-Friday 7:00am - 6:00pm
Saturdays 7:30am - 3:30pm
Sundays 9:00am - 1:00pm
Holidays 8:00am - 1:00pm
Reason # 6: Support for the Local Economy
Shopping at Rayneau Construction &
Industrial Products Ltd creates and supports local jobs. Many of the over 50
workers at the store live in communities not far off. Each time you purchase a
product or a service, you are helping to pay the salary of a friend or
neighbor.
Reason # 7: Team Leader Gives Back Generously
Reports show that Rayneau Gajadhar, CEO and Team
Leader of the company contributes each year to communities, organizations,
clubs and schools, through volunteering, in-kind contributions, and/or direct
cash donations. That means your purchase of a good or service at Rayneau is a
great way to “pay it forward.”
Over time, Mr Gajadhar has, among others:
- Renovated the Old Immigration Department at the
Police Headquarters on Bridge Street.
- Presented education packages to students for furthering their studies
- Made numerous cash donations of over $32,000.00 to
towards calypso Improvement,
- Injected $50,000.00 to the Generation X program,
- Donated $20,000.00 to the St Lucia Youth Business
Trust
- Facelift for St Lucia Red Cross Building and Bexon
Primary School
- Constructed a building for the
special needs children at the Roblot Combined School
He has categorically stated that the most
important reason for giving, tended to be associated with the personal
satisfaction and fulfillment. The least important reason he stated is direct
business benefit.
There is no doubt, every customer who comes in at
Rayneau leaves SATISFIED! So start
shopping at Rayneau.
