Happy Easter! Get a "WOW" Shopping Experience At RCIP Ltd

Happy Easter from RCIP Ltd

It is being talked about in many circles that Rayneau Construction & Industrial Products Ltd is the most modern, progressive and futuristic One-Stop Shop on island and by extension the OECS. The emphasis which the Managing Director and his administrative staff places on customer relations and technology,coupled with the shopping experience provided by the Customer Sales Representatives have by all accounts greatly influenced RCIP Ltd's forward move. 

At RCIP Ltd treating the customer right is priority. Can you think of a shopping experience that you had in the past six months or so that was especially great, in that the experience created delight and surprise for you in any way?  Surely you cannot count shopping at RCIP out. A customer was just exiting the entrance at RCIP Ltd empty handed one mid morning in December last year. The Managing Director, observant as ever noticed this customer leaving the business without a purchase. He quickly went up to the customer and inquired whether he did not find what he was looking for. A short conversation ensued and the Managing Director insisted on walking back to the department to find the product.While inside one could visibly see the interactive convo going on between the two. Minutes later there was that customer leaving the store with an item.....all smiles!  To the customer that was a “wow” shopping experience. 

At the store  here are some of  the major strategies our Customer Sales Representatives adopt that contribute to a great shopping experience: 
1. They engage the customer 
2. They are polite, genuinely caring and interested in helping, acknowledging and 
    listening.
3. They execute professionally.
4. They are patient at explaining and advising, helping to find products, having product         knowledge and providing unexpected product quality. 
5. Our brand: the store design and atmosphere, Our consistency in providing quality
    products and their ability to make customers feel they’re special and that they 
    always get a deal. 
6. Our Customer Service Representatives are proactive in helping speed the shopping 
    process. 
7. They are competent in helping resolve and compensate for problems, upgrading quality
    and ensuring complete satisfaction. 

So make RCIP Ltd your One-Stop-Shopping this Easter.

The store offers construction and industrial products and a wide range of services - these extend from buying the smallest item to applying for finance to start any project. 
For more on the financial service click http://rayneau.blogspot.com/2014/12/no-banksno-credit-unionsno-loans-shark.html for more details.

The store's motto "At Rayneau We've Got It" speaks for itself. An experienced Customer Service Representative (CSR) manages each department which is well stocked with the latest products. Shopping for Easter or any occasion can be a real life's experience for the regular as well the new customer. It's a WOW!

With the new spate of robberies these days we'd like to focus on a few security products which can greatly enhance your safety this Easter.

Halogen security floodlight

The motion sensor feature automatically lights when motion is detected, instantly adding more security to your home. This motion sensor security light detects movement with a 110 degree range and features a rotary button control that allows the user to customize the level of security. It is easy to install, easy to use.

Solar motion Activated Light

This super 50 LEDs make this one of our brights lights. Motion-activated for security and safety. Can activate for up to 125-1 minute cycle when fully charged. Can be used for patios, backyards, pool areas driveways and backyards.

 Smoke alarm

This smoke alarm 9v battery is high covered. Lighted power and has alarm indicator

For use: in homes, offices and media rooms.

Combination cable lock

A combination lock is a type of padlock in which a sequence of numbers or symbols is used to open the lock. Use: on bicycles, residential gates and fences, grills and lawn mowers, tools and ladders.

Garden solar light

No wiring or electricity is required to install these garden  creations solar-powered LED  accent lights. They soak up the sun’s energy by day and shine brightly at night. This set include eight lights, each measures 4.25” by 13.5”

First alert fire extinguisher

This product is effective against most household fires: wood, paper, flammable liquid fires and live electrical equipment fires.

Door Reinforcer

This lock and door reinforce assists in preventing forced entry. It is easy to install and accommodates key-in-knob lockets or dead bolts. Use on wood or metal doors with mortise or drive-in latches.












Happy "WOW" shopping this Easter at RAYNEAU!